Shipping Terms & Conditions
Shipping Schedule: All orders placed between Monday and Thursday NOON Pacific Standard Time will be shipped on the following Monday. Orders placed between Friday afternoon and Sunday night will be shipped on the second following Monday. Orders will be shipped via ground or express service based on your location. Delivery takes 4 days maximum from ship date.
This does not apply to vegetable plants, which are grown to order and have specific ship dates that are listed at the top of each vegetable category.
Winter Shipping: Plant orders for areas with freezing temperatures will be held for shipment until they can be shipped without threat of freezing in transit.
Shipping Costs: Shipping costs are based on order and destination and are calculated prior to check-out.
We guarantee the quality of our plants and products. All orders are filled with careful attention, but if the order is incorrect or the quality is not to your satisfaction, we will do everything we can to correct the problem, including replacing the plant(s) and/or product with our apologies. Please let us know if there is a problem within two weeks of the plant or product’s arrival at the shipping destination.
If you have any comments or concerns, please contact us.